COD Payouts Management

The COD (Cash on Delivery) Payouts Management module in Skyship enables administrators to manage and process COD payments to customers efficiently. This module provides tools to track, initiate, and record payout transactions, ensuring accurate financial management and customer satisfaction.

Key Features:

  1. View Transaction History:

    • Transaction Details: Admins can view a comprehensive list of all COD payout transactions made to customers.

    • Status Tracking: Monitor the status of each transaction, whether pending or paid.

  2. Initiate Payouts:

    • Pay to Customer: Admins can initiate a payout by selecting a customer from the list and entering necessary details.

      • Customer Selection: Choose the customer to whom the payout will be made.

      • Available Balance: Display the current available balance in the customer's COD wallet.

      • Amount to Transfer: Enter the amount to transfer to the customer's account.

      • UTR ID: Input the Unique Transaction Reference (UTR) ID associated with the payment.

      • Payment Mode: Specify the mode of payment (e.g., bank transfer, cheque).

      • Select Date: Choose the date of the transaction.

  3. Manual Processing:

    • Admin Control: Transactions require manual approval and entry of payment details (UTR ID, payment mode).

    • Debit Action: After processing, the system debits the specified amount from the customer's COD wallet.

    • Transaction Marking: Mark the transaction as paid upon successful completion.

How to Use:

  1. Access COD Payouts Management:

    • Navigate to the COD Payouts module from the admin dashboard.

  2. Initiate Payout:

    • Select the customer from the dropdown list for whom the payout is intended.

    • Enter the amount, UTR ID, payment mode, and transaction date.

    • Confirm and initiate the payout.

  3. Monitor and Verify:

    • Track the payout status and review transaction details to ensure accuracy and completion.

    • Verify that the customer's COD wallet balance reflects the deducted amount post-payout.

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