Customer KYC Management

The Customer KYC Management module in Skyship enables administrators to oversee and manage customer KYC (Know Your Customer) details submitted by customers. This module provides a centralized platform for administrators to review, approve, or reject KYC submissions, ensuring compliance and security in customer verification processes.

Key Features:

  1. View Customer KYC Details:

    • Document Visibility: Access customer-submitted KYC documents, including IDs and verification forms, for thorough review.

    • Profile Information: Review associated customer details to verify identity and authentication.

  2. Approve or Reject KYC Submissions:

    • Decision Making: Administer approval or rejection of KYC submissions based on compliance and verification standards.

    • Audit Trail: Maintain an audit trail of approval actions to ensure transparency and accountability.

  3. Document Management:

    • Document Viewing: Examine uploaded KYC documents to verify authenticity and completeness.

    • Document Status: Track the status of KYC submissions, indicating whether they are pending, approved, or rejected.

How to Use:

  1. Access Customer KYC Management:

    • Navigate to the Customer KYC Management module from the admin dashboard.

  2. Review KYC Submissions:

    • View customer profiles and associated KYC documents to verify identity and compliance with regulatory requirements.

    • Evaluate document accuracy and completeness before making approval decisions.

  3. Manage KYC Approval Process:

    • Approve or reject KYC submissions based on established guidelines and regulatory compliance.

    • Communicate approval status to customers promptly to facilitate smooth account activation or service provisioning.

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